Upon arrival to collect the vehicle on December 5, I faced a delay of approximately 35 minutes. This was due to the unavailability of a suitable vehicle, despite making a reservation well in advance.
The first vehicle I was given had an expired vehicle registration. I only discovered this when told by the SCDMV.
Exchanging to a legal vehicle required me to take unpaid time off work, which hasn't been compensated. More than 6 other vehicles also had expired registrations.
To top it off, I was then charged (and subsequently refunded after complaining) because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative.
About QEEQ:10.0/10
QeeQ helped push through the fuel charge refund, thank you.
“Agent helped me get the perfect car to drive my parents around.”
About Budget:10.0/10
The counter staff for both drop off and pick up were great!
About QEEQ:10.0/10
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