The car pickup process was very fast and convenient overall.

The car was great to drive, spacious and comfortable. The staff at Green motion were good, friendly and helpful. The vehicle did calculate to a little more than I budgeted for but it was well worth it in the end.

Your cancellation policy is excellent and your platform for booking really easy to use. Insurance description/s however are not clear as we needed to daily premiums at Green motion which we had not planned for.

There was a long que at pick up...I spent 3hours in total. This was partly due to the fact that there was an error in booking. But realistically speaking, this was the worst experience ever with car rental pick ups. Green motion should put measures in place to speed up the whole process and improve the over all experience.

Customer service was helpful. They called me back to check how I fared. Thankful....

Car was great. The wait for the pick-up was over 3 hours at 2 different locations, due to a mistake by Easyrentcars (which they've immediately looked into and hopefully sorted). There was a fast track pickup which I don't think I was offered which I really would have liked.