We initially agreed to pick up the car at Langkawi Airport, but after taking a ferry to Langkawi, the rental company helped me coordinate the time and arranged for me to pick up the car at Kuah Town. The service was excellent.

Not the car I booked but suitable alternative. Clean car and good condition. They did take an extra RM 100 deposit which was not expected but this was returned. Lots of scratches and cosmetic damage on the car before handover not all of which were on the handover form. Needed to spend time going through them and filming them as not fully documented on the form and it would be easy for Samavest to say these were caused by me

Good system and good response However, the price drop monitor - not sure if this is a true reflection of a price drop and re booking

Pickup was fast. Dropoff was slightly alower at offpeak hrs (7am)

Like: Smooth handover. Great communication between Akmal and I.
Dislike: The aircon is not very cooling despite blasting them. But its only a minor issue. Other than that, fantastic!

Like: Above expectation.
Dislike: None