9 Days in Serbia, Montenegro, and Bosnia - Approximately 1600 km

1. The counter staff was not particularly friendly and seemed somewhat arrogant towards Chinese tourists, possibly due to previous negative experiences with other tourists. 2. The return inspection was extremely thorough, with three rounds outside, three rounds inside, using hands and lights, but no damage was found. Possibly because: firstly, we took great care during use, avoiding bumps; secondly, we spent around 1000 local currency (about 60 RMB) to clean the car before returning it; thirdly, the car was not cleaned when we picked it up, it even had bird droppings, and the staff wanted to return it based on the previously marked damage list, but we insisted on rechecking and found at least three traces, which we recorded to avoid issues during return. 3. Conflicts arise from cultural differences, but mutual understanding is key, even with overseas car rentals. We respect others, and they will respect us. I personally think that those who don't purchase full insurance are checked more thoroughly because, in the logic of the locals: 'If you don't buy full insurance and there's hidden damage, how can I know? Therefore, I must be more meticulous in my inspection.' This is understandable and possibly due to previous distrust caused by dishonest renters.