Overall great experience. Pick up was confusing. Didn’t know which shuttle will pick us up.

The car was poorly cleaned. Don't think the inside windshield had ever been cleaned as it took me 30 mins with windex to get the film off. Spilt milk? in the cupholders. Very slow at the counter for pickup and drop off. Not a convenient location. Service and response around damaged window poor. Why should I pay 25% on top of paying for the window repair, contract poorly written

Time to get the car should be shorter. Gaz tank should be full when getting the car.

It was not mentioned anywhere the service would be provided by on Routes. The shuttle did not show the name Easyrentcars. After waiting for a while a shuttle with the name Easyrentcars, I had to call back to finally know the name on the shuttle would be on Routes.

Waited over 1 hour to be picked up. Spent over 30 minutes to receive Vehicle

Scammers. Terrible experience with the shuttle, pick up process, inspection and return. I am embarrassed for the operations of this company, its staff and its location.

Pick up time at the airport was a bit longer than expected.