Polite and nice.

The rental indicated that it can carry 3 luggages and maximium 7 persons. I would suggest that it can only handle 3 hand carried luggages. My expectation was I rent a 7 seaters car with only 6 peoples including driver, it should have 1 seat left, we had 2 luggages and 2 hand carry luggages. it should fit in. We can put our additional bag for notebook.

Please specify the luggage to large and small in size for rental consideration.

We booked the cheapest Eco Car option but was upgraded for free at the counter. No insurance upsell at the counter.

Very easy to use website wit hassle free cancellation.

There were too many existing scratches that is impossible to go through during pickup process. The car need serious polishing which would buff out all the scratches to let the customer a fresh car to start with. Return was misleading where during pickup was told to return to where we pick up the car. But on the day of return, it's a different area.