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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8954973331
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8954973331
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Driving in Tuscany

Reviewed: Wed, Jun 26, 2024
About Sicily By Car: 10.0 /10
This local Italian car rental company is very laid-back, no upselling at all. What you book is what you get. I had to ask for full insurance myself for it to be added. The rental location at Florence train station has separate spots for paperwork and car pickup. It's about a five-minute walk between them. Most importantly, the car pickup spot is in a garage outside the ZTL, which is very convenient! Once you finish the paperwork and walk over, the car is already prepared. There were no staff members around to explain anything, very laid-back! You inspect the car yourself and contact staff if there are any issues. During the paperwork, the staff told me to return the car with a full tank of fuel. I assumed the car was full when I picked it up, but it wasn't! I filled it up upon return and realized it wasn't full when I picked it up. I mentioned this to the staff when returning the car, and he just smiled and said I simply spent a bit more money but there was nothing he could do.
About QEEQ: 10.0 /10

Relevant Reviews on Sicily By Car FLORENCE DT

Sigrid Luke

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Reviewed: Wed, Jul 3, 2024
About Sicily By Car: 8.0 /10
Apart from the fact that the car we received was dirty and hadn't been cleaned properly, everything else was fine. There was no hard sell of expensive insurance. We added full coverage at the counter for 20 euros a day, which met our expectations, and for safety, we opted for full coverage. Adding an extra driver was 10 euros a day. The translation booklet from QEEQ allowed us to rent with a domestic driver's license. Remember to ask for the exact return address, as the one provided by QEEQ was not accurate. We refueled about 10-20 km away from the return spot. During the inspection, they said the tank wasn't full, and we had to either pay 100 euros or fill it up ourselves. We drove back and added 7 euros of fuel nearby, so it's best to refuel close to the return location.
About QEEQ: 8.0 /10

Eric Habakkuk

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Reviewed: Wed, Jun 26, 2024
“Driving in Tuscany”
About Sicily By Car: 10.0 /10
This local Italian car rental company is quite easygoing, no upselling at all. Whatever you book is what you get. I had to request to add full insurance myself. The car rental point at Florence train station has separate areas for paperwork and car pickup. It takes about five minutes to walk from one to the other. The best part is that the car pickup point is in a garage outside the ZTL zone, which is very convenient! After completing the paperwork, walk over and the car is ready. There are no staff members giving instructions, very easygoing! Check the car yourself and contact staff if there are any issues.
About QEEQ: 10.0 /10

Conrad Wilhelmina

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Reviewed: Tue, Oct 9, 2018
“Florence-Siena-Pienza-Rome”
About Sicily By Car: 2.0 /10
Firstly, the pickup address didn't match the one provided in the order. It was supposed to be 74, but it was actually 100, which cost us half an hour. Secondly, the first car they gave us was broken. The rental company handed me the keys, and when I went to the garage to collect the car from the intermediary, I found it was broken. The intermediary didn't care, so I had to walk 300 meters back to the rental company to get a replacement car, which took another hour. Lastly, after admitting the car issue and apologizing for their service attitude, the new car had only 6 liters of fuel when it should have had a full tank of 52 liters. When returning the car, they refused to refund the fuel difference, implying it was my bad luck to get a broken car. Seriously?

Lennon Jimmy

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Reviewed: Tue, Apr 9, 2019
“Florence-Pisa-La Spezia-Bologna”
About Sicily By Car: 10.0 /10
The lady who helped us when we switched cars was very nice and even showed us the way to the parking lot.

D.Vote

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Mini | Fiat 500 or similar
Reviewed: Mon, Jun 17, 2019
“Terrible. Didn’t have a car for us when we got there and kept our money since it was prepaid. Awful.”
About Sicily By Car: 2.0 /10
Horrible. Zero customer service. Reeked of cigarettes. Didn’t have a car for us and kept our money. Awful experience.

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