The car pickup and return process was relatively smooth. The car had around 100,000 kilometers on it. I rented it for 15 days. The day before returning the car, it wouldn't start in Kutaisi. The main issue was that no one answered the phone after I tried calling the rental company three times. I was really anxious. Finally, after more than an hour, someone returned my call. At 9 PM, a technician came and helped me replace the battery. It's concerning that such a large company maintains its cars so poorly.
The rental company doesn't open until 10:00 AM on Sundays. We wanted to return the car early, but the parking lot flatly refused to let us in. We had no choice but to drive around the streets of Tbilisi, which are full of police and cameras. We were worried about getting caught for traffic violations and also concerned about the fuel we had just filled potentially being wasted. Hopefully, the rental company can improve their coordination with the parking lot in the future.
Convenient and fast, but they will definitely charge a cleaning fee.
About QEEQ:8.0/10
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