The car was dirty and in poor condition, shaking at speeds over 100 km/h. It was an Indian-operated rental shop. In Malaysia, Indian-operated shops are often not clean. This was the worst rental experience I've ever had overseas. The deposit was supposed to be refunded in three days after returning the car, but nothing happened even after a week.
No staff at the counter when drop off so had to call the number printed on the Form and waited about 10 minutes before the staff turned up. When we pick up the car we were told that the staff will be at the counter when we drop off.
The car's suspension is bad so we felt all the road bumps and it makes squeeky noises. Will not recommend this rental company.
Like: Nice staff, fast pickup and drop off. Proton is very cheap car, but it's ok if you just need to drive around for a few days. Dislike: It was "2" in the pickup point address that confused me. Actually it's in Terminal 1, not 2 as I expecteed.
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View more >Dislike: It was "2" in the pickup point address that confused me. Actually it's in Terminal 1, not 2 as I expecteed.