The counter service was a bit slow, but the efficiency at the pickup and drop-off locations was very high, and the staff was extremely enthusiastic and helpful with any issues. They did not push insurance aggressively at pickup, which made the experience very pleasant. They also conducted a joint inspection of the car at pick-up and proactively pointed out any hard-to-notice damages. I will likely choose this company again next time!
Cannot reach them by phone. Unsure if it's because it's Sunday or if it's always like this. Tried calling to ask about accident procedures but no one answered.
About QEEQ:10.0/10
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Customer Service
The service professionalism was average, and the introduction was rough. The pace was slow. The vehicle provided was not clean.
The vehicle was not clean when picked up. The booked car was not the same model when picked up.
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