The pickup and return service in Geneva was quite good. However, after the car window was smashed, the rental company provided no assistance. I had to drive over 300 kilometers in the rain to Geneva with a car that had no window. In the winter in France, with 0-degree weather :) Their phone was often unreachable. I will never use Europcar again. It’s not just bad; it's abysmally bad. Avoid at all costs!!!
Took about 20 minutes to collect, but that's about normal. Staff pleasant, didn't try and hard sell and the car we were given was brand new.
Drop off was easy and seamless.
Overall fantastic.
About QEEQ:10.0/10
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