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Search for Shouqizuche Car Hire in Venice
Reviewed: Sat, Jul 6, 2024
About Shouqizuche: 2.0 /10
They downgraded the car but didn't refund! My car was downgraded from UFAH to FFAR, and they didn't refund the difference. The vehicle had many issues, various scratches, and dents. They just told me it was mentioned in the documents, which were a mix of Italian, German, and English, making it very hard to understand. If you don't accept it, you have to give up the car, affecting your trip.

Relevant Reviews on Shouqizuche in Italy

Zebulon Abraham

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Reviewed: Mon, Nov 18, 2024
About Shouqizuche: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Janet Webster

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Reviewed: Thu, Jan 18, 2024
About Shouqizuche: 10.0 /10
The company's own insurance is expensive.
About QEEQ: 10.0 /10

Catherine Connor

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Reviewed: Tue, Jun 4, 2019
About Shouqizuche: 4.0 /10
Europe agent added road assistance despite my clear refusal, even though I told them comprehensive insurance covered it. Signed without checking, my fault.

Parker O'Connor

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Reviewed: Wed, Apr 24, 2019
About Shouqizuche: 6.0 /10
Overall, the store's service attitude is quite good, but some details on the paperwork are not very clear. When asked, the staff were enthusiastic in their response but couldn't clarify adequately. Asking further questions made us feel like we were being especially troublesome. We specified on the online order that we wanted a Renault or a similar model, but in the end, we got a Fiat Panda. They explained that they consider all 5-door cars to be the same. Since we were not familiar with the operation, we initially didn't know how to engage the reverse gear (manual transmission). When we called the store, the customer service representative couldn't speak English and hung up (or maybe it was a poor signal, but it's unlikely). The vehicle's pre-existing damages were recorded only in writing. We took careful photos during inspection, but the staff seemed to think we were too meticulous. The car was parked directly by the side of the store on a busy street, making the inspection rushed. I might have expected to be able to inspect it in a garage... Returning the car had no major issues. We just signed off after parking, and no additional charges were mentioned. Hopefully, there won't be any later.

Upton Newton

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Reviewed: Sun, Aug 12, 2018
About Shouqizuche: 4.0 /10
There was basically no customer service and no explanation of basic matters. It felt very disappointing.
About QEEQ: 8.0 /10

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
From Italy
+39-800729010
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+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6085632092
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Service Code#6085632092

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