The car provided did not match the photos. Upon arrival, I found that the car arranged was not a Renault, but a smaller model, which was completely inadequate. I had to pay extra to choose another car.

The car rental service was decent, but the vehicle was in poor condition. The first car they provided was very dirty and had already driven over 60,000 miles. While driving it, I realized it was too large and too tall. We kept searching for a 7-seater car in every city but couldn't find one. Each branch said they could only check their own inventory and not other branches'. They told us we had to call other branches ourselves to check availability.

Service was mediocre. The booked model was downgraded but no refund has been issued yet.

Nice car. Very helpful counter staff, and choice of vehicle and super quick to give back

Like: Staff