We had to wait quite a while at pickup but that was due to 3 flights around the same time. When we reached the counter the colleague was very nice, knowledgeable and went through the process swiftly.
About QEEQ:10.0/10
Had no issues with the site. Everything went smoothly.
I did not need to wait in line
But line could easily form if staff need to deal with any issues
Only 2 members of staff to deal with both collection of cars and people waiting to drop off
However not staffs fault could just use extra team members when busy
Also drop off instructions not supper clear in car park outside
Nothing telling you where to take the keys ?
About QEEQ:10.0/10
Everything worked well not problems would use again
The car was full of scratches and dents, also the driver car mat was ripped.
About QEEQ:10.0/10
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