The car was almost brand new (less than 3000km mileage). Very good condition and they offered me an upgrade for $50 per day but I declined since I didn’t need a more ex car for 16 days. Overall no issues.
About QEEQ:10.0/10
I had some queries about the rental and they answered them promptly. However I wish they had helped me get in contact directed to the Vancouver booth directly.
Renting and returning the car were both convenient. There were no hidden fees. However, the car had a minor issue; the right rear door couldn't be opened from the inside.
No navigation system. Other companies offer free navigation and free car upgrades, but this company downgraded me. I booked a Ford SUV, considering the safety of American cars, but they gave me a Hyundai. When I asked why it wasn't a Ford, they said it's the same category. Speechless.
I booked a car for 2 weeks during Christmas and New Year time. The pick up was easy and rapid. The staff at the counter answered all questions friendly and frankly. At first I didn't got the car I had booked. I booked Dodge Grand Caravan but they gave Kia Sorento which was so far acceptable. We travelled with many luggages and we found the rear seat couldn't be folded. One of the staffs walked by and tried to help but it still didn't work so he gave us another car, Grand Caravan GT, which was upgrade. The car was perfect. We all enjoyed the trip. The drop off was smooth and rapid, no paper works. Overall was great. Recommended.
About QEEQ:10.0/10
This was my third time booking on the platform. There were adequate selection. The price drop was not so practical. Overall is satisfaction. Recommended.
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Smooth and good experience.
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