Had to wait for over 2 hours at the rental desk. The entire pickup process was appalling
J.Taylor
Italy
Reviewed: Mon, Jul 1, 2019
About Sicily By Car:7.7/10
The entire pickup process was appalling. The ticketing system in place doesn't work (people push, miss their numbers and return later) and we had to wait for well over 2 hours past our pick up time. One of the staff members was also quite rude (although the lady who eventually served us was fine). Each customer took so long to deal with - they really need to modify the collection process.
The car was in good condition, and the service was great.
About QEEQ:10.0/10
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Had to wait for over 2 hours at the rental desk. The entire pickup process was appalling
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