Europcar Lisbon Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Wayne Franklin

Portugal

Reviewed: Mon, Jul 15, 2024

About Europcar: 10.0 /10

The counter only checked the document issued by QEEQ, ignoring my notarized Hague Apostille. Europcar's system is mediocre; the address, phone number, and email all need to be handwritten. After explaining that I had purchased all the insurance before departure, the counter did not push additional insurance, which is a good practice among major car rental companies nowadays.

1 days rental

Relevant Reviews on Europcar Lisbon Airport

Kristin Paul

Portugal

1 days rental

Reviewed: Tue, Mar 25, 2025

About Europcar: 10.0 /10

Choosing Europecar for car rental in Germany was a great decision, and it turned out to be equally good in Portugal. I prefer avoiding complications, so I booked the basic insurance online and purchased full insurance on-site. If the car gets scratched in the parking lot, you don't have to worry since it's covered by the insurance. Returning the car was a bit tricky, as I had to circle around several times; the navigation was incorrect and I had to ask for directions. To find the return location, navigate to 'Arrival,' and you should see signs for 'Car Return,' or follow signs for 'rent-a-car.' Near the airport's arrival exit, there are fewer signs, so pay extra attention. If renting from an airport location, keep in mind that many lower-cost options might require a shuttle bus for pick-up.

About QEEQ: 10.0 /10

Robert Field

Portugal

1 days rental

Reviewed: Wed, Aug 15, 2018

About Europcar: 8.0 /10

Picked up the car at Lisbon airport; the queue was quite long. It seemed many people rented from this company, probably because it's the cheapest. However, they provided bottled water while waiting, and the staff was very friendly. Note that Europcar charges extra for additional drivers, which was a first for me. Keep this in mind.