At Kayseri Airport, many rental car companies have representatives picking up clients, but the staff from Nissa Car Rental completely forgot about me. Their phone was unreachable, and to make matters worse, the location they provided was incorrect!
The car was in poor condition with 130,000 kilometers on it, the floor mats were worn out, and the air conditioner wasn't working. The staff kept pushing insurance and talking about potential accidents.
They kept pushing insurance sales. No one was there for airport pickup, which made us wait anxiously for a long time. The phone number was wrong and it wasn't the store's number. Plus, our domestic phone couldn't connect.
The service of the small company is average, and they didn't refund the half tank of extra fuel when returning the car.
About QEEQ:8.0/10
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