NISSA CAR RENTAL REVIEWS

The staff were very patient in a foreign country.

The car was in poor condition with 130,000 kilometers on it, the floor mats were worn out, and the air conditioner wasn't working. The staff kept pushing insurance and talking about potential accidents.

Communication is difficult, no clear instructions, no store phone number or contact information.

The pick-up and drop-off were easy, and the car was in good condition. However, they didn't accept AXA insurance and sold me their insurance, saying, "My car, my insurance" I asked QEEQ to cancel AXA insurance, and they did it. The pick-up and drop-off points are outside the airport, and they pick you up from the airport. I recommend them in total.

It was great as I faced with a counter insurance and asked QEEQ to cancel the AXA insurance. They did it smoothly without any issues.

It did not exceed my expectations as I booked an estate vehicle but the car I received was a cross over SUV which has a small/medium boot but I needed a large boot. I was told they accepted American Express for the deposit which they didn’t accept on arrival and I paid an additional £165 on top of the rental agreement to cover the fact that they told me they do not accept Amex upon arrival

The service of the small company is average, and they didn't refund the half tank of extra fuel when returning the car.

They kept pushing insurance sales. No one was there for airport pickup, which made us wait anxiously for a long time. The phone number was wrong and it wasn't the store's number. Plus, our domestic phone couldn't connect.

Credit card processing was slow, took too long

Average

The staff at the store was very enthusiastic and provided detailed instructions.

Not bad, the store owner recommended insurance, but they didn't push it when I declined.

Terrible service! Avoid this company! They switched the car brand, and the fuel wasn't even enough to reach a gas station. Had to call for roadside assistance! The car's air conditioning was broken, and at 38 degrees Celsius, I had to wait 2 hours for them to repair it!