It was a terrible experience .. I WILL NEVER use this company again... Nor your service! I thought I was saving money, but the price at the counter was $185, not the $217 you'll charged me... No savings there!! But mostly an hour and a half wait for a rental was over the top! Our flight was only an hour and 20 minutes.. I don't know what Fox's problem was, but it was crappy service!!
No I didn't receive the jeep that was made with our reservation. The line was horrible and they only had 7 vehicles left when we got there. They said it didn't matter if we all had reservations or not and that their policy is first come first serve. It was the worst experience I have ever had renting a car. I will NOT ever or refer Fox Rental to anyone!!!!!
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Customer Service
Good experience, low price.
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