The overall process was quite smooth

I returned the car on time, but the rental company said they couldn't find it. They claimed they found it the next day and charged me an extra day's rental.

The booking was easy, simple and verified fully to know we had a car. At Alamo, the staff were extremely efficient and totally professional, they couldn’t do anymore to help us. I say this as I needed to get to and from the train station, whereby they assisted in giving me a ride at pick up and drop off, which was extra to requirements and this courtesy helped us no end. Can’t thank them enough for the assistance given. Totally totally recommended.

I have to say, it was as expected, details placed online and go through the service required and pay at the end. No problems and quite formal, will say that the prices were good and selection of available cars to hire was extremely good.

I like renting a car from Alamo, because their custom service is quite good in US, but this time I hired in UK and again, their custom service was pretty high standard and I am not sure if Scottish ppl are so helpful or what, their quick service and manners were great. What I was surprised was they called us after I went a car while I was waiting for my flight.... everything was so quick and smoothly managed. I am very happy with that.

I have to say thank you for quick response when I needed to cancel my bookings and confirm with me few times to make sure it has been cancelled or not. Appreciated that.

Excellent and enthusiastic counter staff.

Worked very smoothly.