1. The attitude towards orders via Zuzuche is indifferent; 2. Child booster seat was estimated at 30 pounds by Zuzuche, but the actual charge was 70 pounds. Zuzuche can't confirm the price of additional items, but you can book a seat for 30 pounds through the Hertz website.

The waiting time was a bit long.

Had an upgrade which was appreciated as my car had broken down and daughter getting married that day. Faff around as car not full and had to get original guy to confirm on return this was case

The car was not a caddy but was the equivalent. The insurance, which is not really an optional extra, unless you are happy to pay the ridiculous excess fee, was also £20 per day, making the overall price absolutely overpriced. It should be included in the price really, buy I don’t expect this feedback will make the slightest difference to their policies. The customer is always going to pay out over the odds as competition in this market does not favour the customer but the businesses.

Fine service

Everything went good. They gave me a bigger car than I booked. Ok the pick up, little less the drop off: the office is not 24h open, so I had to leave the keys into a drawer outside the office

Everything ok