Didn't get the car I wanted

When picking up the car, there was no staff to accompany me. I had to find the car myself, and no one explained how to use it. The staff told me that since I had full insurance, there was no need to inspect the car when picking it up. However, during the return, the staff conducted a thorough inspection and found a tiny spot under the front of the car, claiming it was caused by me. I really can't agree with that.

The service is excellent. It's a good travel choice. The downtown pickup point is a bit far, but it's still easy to find. A must for the next Europe trip.

The service and the condition of the car were both excellent.

The drive was smooth, completed paperwork at the counter, picked up the car at the parking lot, and there were staff available to answer questions about the car.