The rental agent was very enthusiastic and provided detailed explanations.

The pick-up process was efficient. The charge for scratches and dents is high, but with insurance, it doesn't matter much.

Satisfied

They gave me a car that seemed brand new, with less than 100 kilometers driven. If you're going to the mountainous areas in southern Serbia, I strongly recommend getting full insurance. Some roads there are very narrow, especially the roads leading in and out of the UVAC canyon. It's inevitable that you might brush against the roadside bushes when passing other vehicles, which could leave scratches on the car. This company is extremely meticulous when inspecting the vehicle upon return. It's the most thorough inspection I've ever seen. When I returned the car, there was a barely noticeable scratch under the right side door, and they charged me over 800 euros for it (I only had basic insurance).

I've been a regular customer, very satisfied.