Very good.

Very satisfied, there are receipts for the contract and car return.

I booked a child safety seat, but the store's system couldn't find my reservation.

Our order included an additional driver, but the staff told us their system did not show it and that we had to pay extra. They said they checked multiple times and confirmed it was not there, so we ended up paying an additional 300 RMB. Moreover, the counter staff kept insisting that our car was insufficient and pushed us to upgrade to a better model, which we adamantly refused. In reality, the car we rented was completely adequate. We are very dissatisfied with the counter staff, as they had no intention of solving the problem. We will never rent from Budget again; their service is as cheap as their name suggests!

We had to wait for over 2 hours for the car and were then told there were no Jeeps left. The wait time was unacceptable after a long flight