Search for ACE Car Hire in Bordeaux

Je ne re louerai certainement pas une voiture sur ce site.

E.USSEGLIO

France

Reviewed: Wed, Jul 3, 2019

About ACE: 6.7 /10

Le retrait de la voiture a été horriblement long (plus d’une heure à faire la queue et au guichet). Le tarif paye sur internet était le plus compétitif mais une fois l’option super assurance et pas besoin d’etat Des lieux de retrait et de retour le tarif est nettement moins compétitif du fait de l’attente.

ACE

Bordeaux Airport(BOD)

Bordeaux

France

Economy | Volkswagen Polo or similar

1 days rental

Relevant Reviews on ACE Bordeaux-Merignac Airport

France

1 days rental

Compact | Opel Astra or similar

ACE

Bordeaux Airport(BOD)

Bordeaux

France

Reviewed: Mon, Aug 19, 2019

“Poor service when things do not go to plan”

About ACE: 6.0 /10

Ace is an American company which has no presence at Bordeaux airport. You pick up the cars from Goldcar and the queue for the desk is huge because it is not big enough for the amount of customers. I had terrible customer service between Ace and Goldcar when my daughter was taken into hospital and I could not return the car because their process and systems are not aligned. I would not recommend using them

France

1 days rental

Compact | Opel Astra or similar

ACE

Bordeaux Airport(BOD)

Bordeaux

France

Reviewed: Mon, Jul 29, 2019

“Wouldn't wish it on my worst enemy”

About ACE: 5.3 /10

Car rental collection system appalling, completely ridiculous ticket system to wait your turn which was similar to playing the lottery. We waited well over an hour to collect the car but only by trading up our ticket number, we spoke to someone who'd waited 5 hours! Didn't appreciate the threats made in order to get us to buy the extra insurance for £200 which would ensure we could rely on help should we have the misfortune of being involved in an accident. Instead we were left worried for the whole week that we would be abandoned should the worst happen. We'd purchased excess cover insurance beforehand but were told that was no use! The car was not clean on the outside and in order to check the car properly we had to scrape off bird poo to check for damage, which included a windscreen chip which hadn't been noted already. Didn't think much to the car either, given it's supposed to take 5 people plus suitcases, a 1.2litre car to me is unsuitable. It struggled with motorway speed and felt like it had done 100,000 miles not 5000 as the clock said. All in all not an enjoyable start to a holiday!

About QEEQ: 8.0 /10

No problems with easy cars, simple to book. Only suggestion would be to avoid selling ace/goldcar rentals on the site!