We had already purchased full insurance, but they insisted I only had basic insurance. They charged an extra 20 yuan per day for insurance and forced us to buy the gas in the tank. Although we used only a small amount, they refused to refund the money.
Overall, the cost ended up being much higher than other major companies.
The strange hybrid car broke down many times and ran out of charge. Roadside assistance never arrived on site and didn't respond in time. Extra charges applied when returning the car! Greg, the return agent, openly asked for a tip.
The policy for Toll Road fees was a rip off. $12.00 per day?? When individual Tolls are between $0.60 and $1.50? Unconscionable!
About QEEQ:8.0/10
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