Easyrentcar is fine, beware of Newark airport fees
United States
Reviewed: Wed, Jul 3, 2019
About Dollar:5.0/10
They should list that airport fees are exorbitant and increase price by well over $100. Staff at the counter was VERY pushy on adding extras and really hassled me on adding unnecessary insurance options.
At the car rental spot next to NEWARK airport, we arrived around noon, and there were about 10 other customers waiting. With few staff members available, it took over an hour before our turn to process the rental.
They kept pushing insurance and various additional services. When we didn't accept, they rudely gave us a Nissan, which was smaller than the model we reserved. The promised free additional driver was not included either, so we had only one driver for four days. Very dissatisfied, will never rent from this company again.
When I collected the vehicle at the counter I felt like I am dealing with a law enforcement officer!!! And when I returned the vehicle it took a while to get a receipt ... there was no one at the car return area, counter staff were busy ...
I will try to avoid Dollar in the future.
About QEEQ:10.0/10
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Easyrentcar is fine, beware of Newark airport fees
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