Easyrentcar is fine, beware of Newark airport fees
United States
Reviewed: Wed, Jul 3, 2019
About Dollar:5.0/10
They should list that airport fees are exorbitant and increase price by well over $100. Staff at the counter was VERY pushy on adding extras and really hassled me on adding unnecessary insurance options.
At the car rental spot next to NEWARK airport, we arrived around noon, and there were about 10 other customers waiting. With few staff members available, it took over an hour before our turn to process the rental.
The rental costs are not explained clearly, the charges are ambiguous, and they couldn't provide the specific model I requested. The parking lot had no good cars and did not match what I saw on the website.
When I collected the vehicle at the counter I felt like I am dealing with a law enforcement officer!!! And when I returned the vehicle it took a while to get a receipt ... there was no one at the car return area, counter staff were busy ...
I will try to avoid Dollar in the future.
About QEEQ:10.0/10
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Easyrentcar is fine, beware of Newark airport fees
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