value for money with the membership

Overall satisfied, no hassle, very smooth process.

The pickup and drop-off process is convenient.

When returning the car, they lifted the spare tire compartment to check, but the staff did not show us this check when we picked up the car. They thought we damaged the spare tire and we had to wait 15 minutes for a senior staff member to confirm it wasn't us. It wasted a lot of time and scared us. We've never had to check the spare tire when renting a car before, and they didn't mention it beforehand. This is very unfair.

カウンターには予定時間よりも早く到着。手続きは簡単で問題なく保険等の追加料金も無かった。 車の受渡しは早かった為待ったが、借りた車は新車の匂いがするきれいな車で満足。 返却も簡単で特に問題なくデポジットも2、3週間で返金される模様。 対応、車など非常に満足できた。

アプリで簡単に予約できて、質問などもチャットですぐに回答もらえるので非常に使いやすい。

Staff was super helpful and efficient. Definately recommended.

Easy booking and great value and options available