The store staff doesn’t speak English, making communication tough

I initially went to the store at Terminal 2 and was told that they didn't have the Jeep, so they gave me a Nissan SUV instead. Later, they tried to sell me insurance, and when I refused, they seemed unprofitable (an unexpected twist: they asked for a deposit of 12,000 local currency). Eventually, they sent me to Terminal 1. Reluctantly, I made my way to Terminal 1 with my luggage. Everything went smoothly there, and the deposit was reduced to 8,000.

Crooks. Try and overcharge you at the start with fake fees then took 400 USD of my account and refuse to engage or return. Do NOT hire a car in Mexico.

The worst experience with Hertz I have ever had. They tried to sell third party liability insurance even though the contract clearly said it was included.

I costi non erano quelli descritti nel processo di acquisto. Esperienza da considerasi come una truffa