I expected that I might be late in return the car when I rented it because I was travelling with 2 kids.
As QEEQ suggested, I checked with Times staff when I rented the car. Times staff at the airport counter told me that JPY880 per hour, JPY1760 for 2 hours.
However, when I returned the car at Times store, another Times staff charged me 6000 JPY. They said 2-hour is within 1-6 hour range, so that 6-hour charge applied.
No time for me to argue as I was rushing to the airport.
The queue time was quick, but the staff were unwilling to provide the booked car model. The actual car given was a Honda Fit with a trunk that is too small. Consider carefully if traveling with family.
The Car exceeded our expectation, the service also, highly recommended. If you are planning to drive there make sure to take the card for road tax as you will be constantly paying it and there won’t be other option in some cases than the automatic payment.
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Customer Service
Not a pleasant experience at the end
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