カルガリー　ハーツレンタカー

There was no Chinese service at both the pickup and drop-off locations. I booked the car for 3:30 PM, but I had to wait at the airport for over four hours until almost 8 PM to get the car. I bought the insurance recommended by the staff, who said that I didn't need to return the car with a full tank. This already made me unhappy. Additionally, they gave me a brand-new car with a very strong new car smell. Especially after being parked and exposed to the sun for a while, the smell inside the car was so strong that I felt nauseous. During our self-driving trip, I didn't dare to close the windows. This rental experience made my family very unhappy during the trip.

The service was very quick, and I also got winter tires for an additional $20 per day.

Very satisfied, it added a lot of fun to the trip

Overall service level is good.

There were some minor issues, but overall it was good! From Calgary to Vancouver, the one-way fee was a bit disappointing.