They took money for insurance without my consent. It’s a fraud

Staff didn’t have a clue about several things. Couldn’t find a car for us, couldn’t explain the requirement for all the additional charges, had to change the car so had to wait longer, car was battered. Charged us a diesel tax fee but gave us a petrol car! Awful

Hoping we can get a refund for the additional charges we incurred not mentioned in the booking

Very bad service

Want my money back please. This people are Thieves. Wanted to charge $140 on top of what i hace already paid. Wanted to charge $2000 to my credit card and block it. All this for a 12 hour car rent. Goldcar. Horrible service, tried to take advantage of you. Never use this Rent-a-Car Service. Thieves! I didnt use their service at the end. Went with AVIS. More serious people.

Hello. Im renting another car today with you guys (AVIS) because of the horrible experience i had yesterday with the thieves at GOLDCAR. Rented for $25 a day. GoldCar said i have to pay $150 a day. They blamed on you. Would you please refund the money for the “rental” i didnt do yesterday. (Ref 71452633). Carlos Mora (Confirmation # 16987537) I did not use their service for their awful way to trick people into pay hundreds or thousands for nothing, and they blamed EasyRentCars for all my troubles. Please remove these gangster from your app. Thanks.

goldcar could not seem to recognise easyrentcars and could not find my booking