The rental company could not change the primary driver's information, and there was an issue with the credit card's magnetic strip with no alternative solution provided.
2 points.
1. Counter staff should be clearer that full insurance is USD$45/day. I had the impression that it was USD$45 per the period of rent (2 days) so I went ahead with the full insurance.
2. Though the drop off point indicated as in terminal. It's not true. After dropping off, we need to take air-train to the terminal which was quite inconvenient for us as we have 3 large luggages and 2 small luggages. The reason why i went ahead with budget as i thought the returning point is within the terminal and it will be much easier for us.
About QEEQ:10.0/10
All is well.
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