The car pickup was not at the international airport. The rental company sent someone to pick us up, and we retrieved the car in the city center, which was inconsistent with the location described in the order. This wasted a lot of time.
The airport counter was quite basic, but felt better upon reaching the store. The staff were professional and wore uniforms. The only downside was the small and somewhat secluded location.
it was hard to find the vehicle and the place where it is. the deposit has not been returned until now
the car that was given to me is smaller than the one i rented
The staff of Europcar was very kind. I caused a traffic accident. Great accident. The car broke completely. I also got hurt. The staff kindly attended to everything, such as accompanying my hospital, responding to the hotel I was staying with, and helping to book tickets for airplanes at a later date. It is a wonderful staff. I am grateful.
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