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Ensure you are booking a car with snow tyres from 1st October onwards.

Reviewed: Sat, Oct 12, 2024
About Dollar: 7.0 /10
I don't know if it's Dollar or Qeeq that's to blame but one allowed us to book a car that we were then told we would not be able to hire because it didn't have snow tyres. Given our rental was covering 1st Oct onwards and it is law in the parts of Canada we were in that snow tyres are on the car from 1st Oct I think it's unacceptable to rent someone a car that isn't legally drivable. We had to pay an extra £90 at pickup that we were not anticipating. This isn't really acceptable.
Reply by Qeeq:
Thank you for providing your feedback on QEEQ. We sincerely apologize for any inconvenience you may have encountered. We would like to take this opportunity to clarify that the availability of additional services or devices is not guaranteed and depends on the inventory at the time of pick-up. Your feedback is greatly appreciated, and we look forward to enhancing our service in future interactions.
Compact | Toyota Corolla or similar

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P.Connor

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Full Size | Toyota Camry or similar
Reviewed: Fri, Sep 20, 2019
About Dollar: 9.7 /10
Thought price was high for our needs. Requested a build in GPS system but the vehicle given was the only one available with that or do we were told.
About QEEQ: 10.0 /10

K.Leung

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Economy | Chevrolet Spark 4 Doors or similar
Reviewed: Sun, Sep 15, 2019
“Nice car and good service”
About Dollar: 10.0 /10
Waiting for the car take a little bit long (around 40mins), but the service is quite good. He give me another model car which it’s new car model and due to the engine is fuel economy, it help us to save more money
About QEEQ: 9.0 /10

P.Powanusorn

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Compact SUV | Toyota RAV4 or similar
Reviewed: Thu, Sep 5, 2019
About Dollar: 9.3 /10
We didn’t get the exact car that we booked. It is similar size only. Somehow, we have searched and would like to drive what we want. Sometime, brand and exact model are the key for customer satisfaction. My trip went smooth but could be more pleasant.
About QEEQ: 10.0 /10
Great experience booking car via EasyRentCars.com. Surprise how easy it was. Lots of options from various car rents to compare and choose. The top surprise is the automatic system to check for lower price and I got good rebate from rebooking back. Thanks for great app and easy to use.

R.Hopkins

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Economy | Chevrolet Spark or similar
Reviewed: Tue, Aug 27, 2019
“HUGELY EXPENSIVE”
About Dollar: 6.3 /10
We had to wait far too long to get a car, along with 12-15 other people. They were terribly short staffed and couldn't cope. While we ended up getting a different car as the staff were besides themselves trying to accommodate all customers, the waiting experience was not good, there is no waiting space or seating.

j.manuel

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Premium | Nissan Maxima or similar
Reviewed: Fri, Jul 5, 2019
“Easy to book. Car rental desk difficulties that were resolved. Very happy overall.”
About Dollar: 10.0 /10
Dollar struggled to get us an appropriate car because they had none of the requested premium cars available with 4 doors. A dirty suv was offered and refused by us and another one was offered and accepted. Kind of made it up as they went along and would have annoyed me a lot if I was pressed for time.
About QEEQ: 10.0 /10
Easy. Simple. Would recommend.

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