It was a busy time and I found the counter staff member wasn't very friendly and didn't have time to explain anything to me. He literally said "I don't have time for this, gotta move on", this was in response to me asking for more details on the Toll system in Austin after he was trying to sell a toll pass to me.
About QEEQ:10.0/10
N/A
Reply by Qeeq: We are sorry to learn you had very unhappy experience with us.
The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us.
Thanks for your feedback and look forward to seeing you next time.
“Good experience till I realise the scam by Avis.”
About AVIS:9.0/10
All was good till I realise Avis simply added almost triple the amount of we agreed price to my booking, 300 for one way fee which I had in original voucher with QEEQ and another 500 or so of unknown charges. Only extra I ordered was for toll pass. I think they even charged me gas which I ordered full to full and returned it full of course. Was fan of them before but this was a disaster!
About QEEQ:10.0/10
Let’s see how QEEQ works with complains - if they will be on the side of their actual customer, I will give them a positive feedback.
staff was helpful and fast allotment of the car. However it will be great if the personnel at the counter can tell us about what car has Android Auto or Apple CarPlay..
About QEEQ:10.0/10
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