차를 인수 받을때 풀커버 보험을 들었으나 계약서에는 표기되지 않았고 결제 금액 등이 표기 되지 않았다.
About QEEQ:8.0/10
Reply by Qeeq: We sincerely apologize for the inconvenience you experienced. Regarding your booking, our package includes basic protection offered by the supplier. During the pick-up process, the counter staff may offer additional insurance coverage or services at an additional cost. If you encounter any aggressive sales tactics, we kindly request that you promptly contact us at the counter.
Service was enthusiastic and vehicle handover was professional. The car was in excellent condition with only 4,000 km on it. Diesel engine with great power and low fuel consumption. Very satisfied.
I needed to rent a car for 20 days, but on the second day of use, the car's display indicated a lack of windshield washer fluid, so I had to buy a bottle and refill it. On the third day, the vehicle indicated maintenance was needed in 300 km. Because the display was in Turkish, it seriously affected my usage. The rental company's customer service told me that for diesel cars, it might need AD Blue or engine oil, and I should add it myself. However, they did not inform me beforehand who would cover the cost or what brand of AD Blue and engine oil to use. I found a Shell gas station and asked the staff to check, and they said the message was not for adding AD Blue. This caused a whole day of worry about using the car improperly and potentially damaging it.
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