HORRIBLE OVER AN HOUR AND A HALF FROM START TO FINISH
C.Gambino
United States
Reviewed: Wed, Nov 20, 2024
About Thrifty:4.0/10
TERRIBLE
About QEEQ:10.0/10
VERY GOOD
Reply by Qeeq: We are sorry to learn you had very unhappy experience with us.
The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us.
Thanks for your feedback and look forward to seeing you next time.
Pick-up process was smooth and service was good. But as usual, there's always some confusion around insurance - it seems like the one I got from QEEQ.COM was insufficient and was asked to buy additional insurance so do take note of this. Perhaps, you don't need to buy it from QEEQ and just get it directly from the car rental company in the future.
About QEEQ:8.0/10
Booking process was smooth but as usual, a lot of confusion around insurance coverage - I have faced this multiple times at the counter where the staff member tried to upsell more insurance saying that what I got from QEEQ.COM is insufficient.
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HORRIBLE OVER AN HOUR AND A HALF FROM START TO FINISH
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