Great price, smooth process no issues

Renting a car is quite easy. Just prepare the necessary documents and it takes about 10-15 minutes to complete. When signing the contract, check if there are any extra fees and inform the staff to cancel unnecessary items.

AVIS service was decent

Went to rent a car at 7 AM, very few people, no need to queue.

I picked up the car on the evening of 9/19 at the San Diego airport location. The customer service representative, a South American woman with long fake eyelashes, forcibly sold me insurance. I said I didn't need it, but it still showed up on the bill. I was just focused on signing and didn't carefully check the details on the screen. Later, I never received any contract, not even by email! Next time, I will thoroughly review the contract before signing! If there were any recordings at the site, I would definitely file a complaint!

Terrible, they overcharge for insurance.