GOLDCAR Lajes Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Ple......

L.Pontes

Portugal

Reviewed: Thu, Dec 19, 2024

About GOLDCAR: 4.0 /10

Já respondi "Além de me darem um carro que me pareceu inferior ao da imagem Ford Focus, o Citroën C3 entregue tinha +/- 80.000 km e tinha varias amolgadelas." Acrescento que o funcionário insistiu muito para fazer seguro quando já tinha um feito por vosso intermédio, alegando que vosso da Axa não era tão bom como o deles em termos de cobertura ,!

Reply by Qeeq:
Thank you for choosing QEEQ and for sharing your experience with us. We sincerely apologize for any confusion caused by your purchase of insurance at the counter. It has come to our attention that you had already acquired AXA insurance through our website, rendering duplicate coverage unnecessary at the counter. To avoid any superfluous expenses, we kindly request that you present the AXA insurance letter when collecting the car to decline any additional protection. Should you require further as

GOLDCAR

Aerogare Civil Das Lajes(TER)

Praia Da Vitoria

Portugal

Economy | Ford Fiesta or similar

2-day rental

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A.Mendonca

Portugal

3-day rental

Economy | Ford Fiesta or similar

Reviewed: Sun, Sep 8, 2019

“Unhappy”

About GOLDCAR: 6.0 /10

The staff were not very friendly. They forced to pay additional costs that were not necessary. The car we were given was not satisfactory. The lights were not working. There was only one staff. We had to wait to get a new car

P.Mournian

Portugal

12-day rental

Intermediate | Nissan Pulsar or similar

Reviewed: Thu, Aug 29, 2019

“Enjoyed holiday, no damage to car. Stressful start on initial pick up.”

About GOLDCAR: 7.7 /10

Goldcar informed me insurance excess was fixed at €1600 and this could apply even for the smallest of damage. They almost insisted that I take extra insurance for €300+ addition. Hugely disappointing, especially as the car we got had many many scratches and issues that I had to take 12 photos on pick up.

About QEEQ: 7.0 /10

Excess circumstances Should be made more clear at time of offer and booking.

J.Mccunnie

Portugal

11-day rental

Mini | Opel Adam Convertible or similar

Reviewed: Sun, Jul 21, 2019

“RIP off by gold car got wose over time used them a Lest ten + times in 2019 as I live in Portugul”

About GOLDCAR: 3.0 /10

No not good

About QEEQ: 7.0 /10

R.Desousa

Portugal

14-day rental

Compact | Fiat 500X or similar

Reviewed: Tue, Apr 2, 2019

“Had so many 'Surprise' fees that we had to pay at the counter. Pretty much double what we paid onlin”

About GOLDCAR: 9.7 /10

Clerks at counter were nice but pretty much h said the fees were cumpulsory and not included with our online rental. Very disappointing when one thinks what they paid is the full amount of the rental online.

J.MARTINBUHET

Portugal

4-day rental

Mini | Opel Adam Convertible or similar

Reviewed: Wed, Jan 23, 2019

“INSANE....”

About GOLDCAR: 5.0 /10

As usual they try to sell us their insurance telling us VISA insurance do not work with them. Vehicule was with a lot of little hit. A little hit (white point in the windshield amid a lot wasn’t noted) was charged 400€. I rent more than 15 cars a year, and is it not correct to charge customers.

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