Hiccups on uplift but 0therwise okay.

Counter staff processed my pickup at the counter as he should… but gave no directions as to how to find the car lot. Also, no one at hand to show how to use various controls- the seat adjustment had 2-3 different buttons to electronically adjust the seat height etc but I couldn’t find how to move the seat back. Only at car return was I shown- 1 of the buttons had 2 different functions.

I continually get adverts suggest that I download the app- I already have the app. I get adverts suggesting I become a diamond member. I am a diamond member. I get adverts that I have coupons/ points- but they aren’t eligible for diamond member usage. Please tailor the app to the actual user and not to the general public. You waste my time with superfluous crapq

Patient and meticulous. Attentive service with proactive reminders.

Satisfied

The overall experience was just average. Please note that there's a limit of 500 kilometers per rental, with an extra charge of 1 euro per additional kilometer. The car itself was pretty good, with more features than described.

Excellent! Both picking up and returning the car were very smooth. The counter staff were professional and enthusiastic. Especially the girl who helped us during the return process, she was very helpful.