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+81 3-4578-4029
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+56-226665927
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2643433017
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2643433017
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Paid for a 7 seater, given a 6 seater!

Reviewed: Thu, Jan 2, 2025
About Budget: 6.0 /10
The car was not correct! I booked and paid for a foord explorer 7 seater or similar but only got a Jeep 6 seater. Not the same and I paid extra for 7 seater! I went back to ask the budget cars rep and he said it was a 7 seater. But it was not and they would not check it over and said there was no more cars. We had to then pay for uber trips for the 7th passenger! This is no acceptable when I booked well in advance a 7 seater for 7 passengers.
About QEEQ: 9.0 /10
So far since raising the complaint they have been co-operative and willing to raise the claim against the supplier budget cars. Including compensation for the costs incurred for it being incorrect vehcile. But this is only over email communication, I am waiting to see how this claim materialises.
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Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the unfortunate experience you had. If you were offered a downgraded car, kindly reach out to our team at the counter without delay. To assist you more effectively, please provide us with additional information for our investigation. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Medium SUV | Ford Explorer or similar

Relevant Reviews on Budget Montreal Trudeau

Quinn Dickey

View more >
Reviewed: Thu, Oct 10, 2019
About Budget: 4.0 /10
Arrived at the car rental location on time, only to be offered a lower grade vehicle. They insisted it was an SUV as per the reservation. After over an hour of negotiation, the manager finally intervened and provided the reserved model.

Eleanore Ferguson

View more >
Reviewed: Sat, Oct 9, 2021
About Budget: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Faithe Finger

View more >
Reviewed: Fri, Sep 7, 2018
About Budget: 8.0 /10
A bit inefficient, but the service is decent
About QEEQ: 10.0 /10

Will Harper

View more >
Reviewed: Mon, Oct 9, 2017
About Budget: 2.0 /10
The staff handling the procedures was not focused, leaving the office for 6/7 minutes at a time, and often helping his colleague when he was there. The process took more than 40 minutes. I think you should complete your own tasks before helping others, right? Besides, he made several mistakes filling out the forms, which had to be corrected multiple times.

Boris

View more >
Intermediate | Hyundai Elantra or similar
Reviewed: Thu, May 23, 2019
About Budget: 7.7 /10
The service of the counter staff was horrible. The person does not accept my canadian credit card because my driving license was french. This forced me to pay with my french card and to buy a supplement for the insurance whereas I am covered by my canadian credit card... Moreover, the car was smaller than requested through the website.
About QEEQ: 10.0 /10
the car was smaller than requested through the website.

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