Terrible, would never rebook with Avis in Bloemfontein
Danike de jager
South Africa
Reviewed: Sun, Jan 12, 2025
About AVIS:2.0/10
It was a terrible experience, we had to pay in even though we paid the whole rental fee through QEEQ, the car we received was an “upgrade” from them but it was in fact smaller, dirty, smelled and had stains on the seats. They did not even find our booking and didn’t take our booking confirmation email from QEEQ as proof.
Reply by Qeeq: Thank you for your review of QEEQ.
We sincerely apologize for the unfortunate experience you had. If you were offered a downgraded car, kindly reach out to our team at the counter without delay. In order to assist you more effectively, please provide us with additional information for our investigation.
We appreciate your feedback and hope to have the opportunity to serve you again in the future.
The store is very deceptive with various hidden charges. Renters should be very cautious. It’s difficult to seek justice if problems arise later, as there are communication barriers and unclear explanations. They only ask for your signature without thoroughly explaining each charge. You realize the issue when returning the car, as they charge your credit card in numerous ways.
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Terrible, would never rebook with Avis in Bloemfontein
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