Very disappointed if Fox customer service

Scott VDL

United States

Reviewed: Tue, Feb 4, 2025

About FOX RENT A CAR: 8.0 /10

Car was in much poorer condition than the vehicles we own. Fox Tampa staff is great; Fox corporate customer service awful. 2 major issues. After driving a bit, had an oil/burning smell that would not go away--seemed to have a bad tire or wheel bearing. Also, had a soft tire (took picture of air pressure screen) on pickup. Discovered next day that it wouldn't hold air after re-filling with air, because it had a nail in it. Fox Customer Service said we needed to pay because it was not reported within 6 hours. Very disappointed in their lack of appropriate service.

About QEEQ: 10.0 /10

Medium SUV | Hyundai Santa Fe or similar

22-day rental

Relevant Reviews on FOX RENT A CAR Tampa Airport

V.Gore

United States

7-day rental

Full Size | Chevrolet Impala or similar

Reviewed: Tue, Oct 22, 2019

“Good except for the smaller car”

About FOX RENT A CAR: 8.7 /10

I booked a full sized car Chevy Impala or simular. I got aToyota Corolla which is a mid size car

About QEEQ: 8.0 /10

E.Charles

United States

3-day rental

Full Size | Chevrolet Impala or similar

Reviewed: Wed, Oct 2, 2019

About FOX RENT A CAR: 8.3 /10

Very accommodating. Exterior of car had major paint chips. And had 43,000 miles.

About QEEQ: 8.0 /10

Good value

United States

15-day rental

Compact | Nissan Versa or similar

Reviewed: Fri, Jul 12, 2019

About FOX RENT A CAR: 7.7 /10

I waited more then 1.5 hours to rent the car. The consultant was in a hurry and we paid the rent more than it was stated for the prepayment. Provided not true information about toll roads, and because it was the first prime operator paid and regretted it.