May be technically it is similar cars but when you booked Volvo xc60 “or similar” and get Citroen in the condition of dying old donkey it might be little bit disappointing.
I am unhappy that the original reserved car model was not available. Even after showing the car rental insurance, the staff kept suggesting additional insurance like roadside assistance, causing the rental process to take a long time, around 30 to 40 minutes.
“Great car, great service. I got a good deal on this rental.”
About Europcar:9.7/10
The car was in very good condition. The pick up process was smooth. I was welcomed by a very friendly employee. I was offered an upgrade to a Jeep Wrangler at a very good price, which I accepted. Overall I am very satisfied with the rental.
About QEEQ:10.0/10
As usually, the booking process was easy and fast. The offered price was good. I am happy to book with easyrentcars.com
Although you gave me a similar vehicle, however, it's space is much smaller than the vehicle I booked. It makes us very inconvenient.
About QEEQ:10.0/10
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