they aggressively pushed to add full insurance for a very expensive rate, saying that if not most likely "the parking lot agent will find a damage" and added 61€ per day
About QEEQ:10.0/10
Reply by Qeeq: Thank you for your feedback regarding your experience with QEEQ. We apologize for any inconvenience caused. Please note that you must provide your insurance or have a credit card with a sufficient credit limit when picking up the vehicle. As you booked a package with no or limited protection, it is required that you provide your insurance. If you have any further inquiries, please do not hesitate to contact us. We appreciate your feedback and we will be looking forward to serving you again soon!
The pick-up process was fast, and returning the car was quick as well. Although a minor issue was found during the car inspection, after showing the photos to the inspector, they didn't make a fuss, and the return process was completed smoothly.
The process was very quick. Just confirm the contract and the deposit will be frozen on the credit card, then you can pick up the car. Make sure to read the contract carefully.
We were quite anxious as foreigners because we were warned about the car needing maintenance right after picking it up. Why didn’t they maintain it beforehand?
When I returned the car, they wouldn't allow me to check my personal belongings inside. After handing over the car, they drove it away. I waited at Chopin Airport for 20 minutes. My bag, containing my Chinese driver's license and its translation, was supposedly not found. I'm a long-time customer of this rental company, but this experience was particularly terrible! Far worse than usual! I advise all Chinese friends not to use this company! My bag didn't even contain any money, yet they claimed it wasn't in the car! I've already requested after-sales support! Don't assume foreigners are more ethical, really! They're not better than us Chinese!
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