Went smoothly for a first time customer. No mysterious charges or issues (nearly a week on)

A.Close

Portugal

Reviewed: Fri, Feb 28, 2025

About AVIS: 7.0 /10

Counter staff lady spoke English well and explained everything but was slightly dead pan. Offered to upsell with full insurance and also to a slightly better car, but not at all pushy. Explained tolls and previous damage to vehicle.

About QEEQ: 10.0 /10

Contacted customer service and received prompt attention. Good communication and tips by email/Whatsapp throughout the booking. For some reason my booking was duplicated on Avis's system. They used the booking with the reference code from the email. I don't think I was double charged.

Compact | Volkswagen Taigo or similar

3-day rental

Relevant Reviews on AVIS Lisbon International Airport

Keith Reynolds

Portugal

1 days rental

Reviewed: Sat, Feb 17, 2024

About AVIS: 10.0 /10

Quick process, the staff explained everything clearly, good service.

About QEEQ: 10.0 /10

Moses Mark

Portugal

1 days rental

Reviewed: Fri, Jun 14, 2024

About AVIS: 10.0 /10

Very good

About QEEQ: 10.0 /10

Cynthia Camp

Portugal

1 days rental

Reviewed: Fri, Feb 14, 2020

About AVIS: 8.0 /10

We had to take a number and wait at the store, and the staff kept trying to sell us insurance even though we repeatedly told them that we had already purchased it. Eventually, the staff member seemed a bit unhappy.