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Search for Thrifty Car Hire in Dubbo Regional Council

Not a happy experience

Reviewed: Thu, Mar 6, 2025
About Thrifty: 8.0 /10
Car pick up time was 8.30 am. I arrived at 8.40 am. Did the paperwork in 5 mins but was waiting for the car to get ready for another 20 mins. Their car photos uploaded were at 9.02 am goes to show how important time or customer is to them. Got a ute which had really bad shock absorbers. I got a headache driving this car on day 1, fell sick due to discomfort of getting in and out of this car and the constant pain and a back ache which I can still feel 5 days after returning this car. Got my next rental car from 03.03.25- 29.03.25 from a rival car rental company. Brand new Kia cerato, good shock absorbers, comfortable and stylish and the deposit is only $100. Goes to show how the rental deposit also can vary so vastly. The only person I can truly give 5 starts to during this trip was the young lady who washed the car and when asked about which fuel to put and where, she demonstrated this with a beaming smile which can possibly be the only redemption factor to thrifty for this trip.
Toyota Hilux image
Thrifty
Dubbo Regional Council
Australia
Pickup Truck | Toyota Hilux or similar

Relevant Reviews on Thrifty in Australia

Zenobia Oscar

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Thrifty
Sydney
Australia
Reviewed: Thu, Aug 15, 2024
About Thrifty: 10.0 /10
Very satisfied. I originally booked the cheapest Toyota, but when picking up the car, the staff asked me where I was heading. I mentioned I was going to Wollongong and back, approximately a 200km round trip. They ended up upgrading me to a high-end electric vehicle for free. No need for gas or charging, and the experience was excellent.
About QEEQ: 10.0 /10

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Commercial | Van W Lift or similar
Thrifty
Ballarat
Australia
Reviewed: Thu, Jan 2, 2025
“Fast pick-up, additional fees”
About Thrifty: 7.0 /10
Additional fees, booking price wasn't the same as on Qeeq.com
About QEEQ: 9.0 /10

Winfred Bill

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Thrifty
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Nov 29, 2017
About Thrifty: 10.0 /10
Very enthusiastic, excellent service
About QEEQ: 10.0 /10

N.Kumar

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Intermediate | Toyota Corolla or similar
Thrifty
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Tue, Dec 31, 2019
“Super quick service and an amazing experience!”
About Thrifty: 10.0 /10
Thrifty!! you are one of the best rental companies that I regularly rent with. And as always, you never disappoint. This time too, the car was all set and ready for me and it took barely 5 minutes to get the car keys and move.
About QEEQ: 10.0 /10
Thank you for the surprise!! I did not know that my booking had a zero excess insurance already added to my booking. You guys make the process so smooth and easy, and the options provided are vast!!
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Syafiq H.

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Intermediate | Toyota Corolla or similar
Thrifty
Melbourne
Australia
Reviewed: Thu, May 23, 2019
“Customer service could improve”
About Thrifty: 9.7 /10
We made a booking for 6am-6am since we ere travelling further out of Melbourne. The shop only opened from 8am until 4pm on weekdays. Was told that they had tried to contact us, but we did nit receive any call prior to 6am. Waited for 2 hours before they open ag 8am for pick-up.
About QEEQ: 9.0 /10
Should have made sure that the time pick up options correspond with the dealer’s opening hours.

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