Overall, it was quite satisfactory. The car was relatively new with just over 10,000 kilometers on it. However, there are two points to note: first, the deposit is not a pre-authorization but a direct charge; second, when returning the car, they required me to provide photos of the damage for them to acknowledge it was pre-existing. Luckily, I had taken pictures when picking up the car, otherwise, who knows what could have happened.
The staff for handling the paperwork, picking up, and returning the car were quite nice. However, the phone number for returning the car in Izmir was a Turkish automated message.
After comparing several companies, I chose to spend an extra 200 lira to rent a Volvo S60 from AVIS. However, upon pickup, the store said they didn't have that car and gave us a Ford instead. When we saw the Ford, we realized it would cost only 300-400 yuan at other companies, so we insisted on getting a car of the same class as the Volvo. After negotiating for 10 minutes and waiting for another half hour, we finally got the Volvo S60. They gave us a quick introduction and showed us the exterior before urging us to drive out of the automatic gate within 5 minutes, or we wouldn't be able to exit. We hurriedly drove off, only to find that the fuel tank was less than half full! Moreover, the right front tire had a pressure issue from the moment we picked up the car, and we had to inflate it every morning during our six-day use. Overall, we felt AVIS was just average.
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